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View and export survey responses

After respondents submit their responses, authors can view and export their reports.

Navigate to Surveys > General.

  1. Select a survey where you want to view respondents’ responses.
  2. Do one of the following:
  • Go to the Assignments tab, click Responses on an assignment to view responses for that specific assignment.
  • Go to the Responses tab to view all responses.
     3.  Use the available filters to refine the results as required:
    • Period: On the right, click the Calendar Schedule Icon to set a date range.
    • Assignment: On the right, click the Filter Filter-4 Icon and select the required assignment from the All Assignments drop-down.
    • Team responses: On the left, select a team from the All Users drop-down (applicable only for managers).
    • Response view: Select how you want to view the responses:
      • Question-wise Responses: Displays response statistics for each question.
      • Individual Responses: Displays responses submitted by each respondent.

Additional information:

If admins allow managers to access their team’s responses, managers can view the “Questionnaire”, “Assignments”, and “Responses” tabs.

  • Questionnaire: Displays survey questions in a read-only format.
  • Assignments: Displays active assignments of the survey and their respective respondents. Managers can use a drop-down to select their team.
  • Responses: Provides access to both individual and aggregated responses. Managers can use a drop-down to select their team.

Notes:

  • Question-wise responses provide insights at the question level, helping you analyze response trends and statistics.
  • Individual responses display each respondent’s answers, but the respondents’ names are not visible.

Export reports

You can export survey reports in Excel and PDF format. You can also receive reports by email.

Export reports from either the grid view or list view.

Grid view
  1. On the right, click the Grid View Grid View icon and then click the Overflow Overflow Menu-Nov-20-2023-05-10-31-0841-AM Menu.
  2. Select one of the following options:
  • Individual Report Export: Exports individual respondents’ reports with their information in Excel format.
  • Aggregated Report Export: Exports question-wise responses in Excel format.

  • Aggregated PDF Report: Exports question-wise responses in PDF format.

List view
  1. On the right, click the List View List View icon and then click the Overflow Overflow Menu-Nov-20-2023-05-10-31-0841-AM Menu.
  2. Select one of the following options:
  • Manage Columns: Customize the columns displayed in the grid.
  • Export: Export the grid report after customizing the columns.
  • Individual Report Export: Export individual respondents’ reports with their information in Excel format.
  • Aggregated Report Export: Export question-wise responses in Excel format.
  • Aggregated PDF Report: Export question-wise responses in PDF format.

      Notes:

      • Customizing columns using “Manage Columns” does not affect individual or aggregated reports.
      • Aggregated reports do not include respondent information.
      • Respondents' information is not available in the aggregated reports.
      • If the general survey is anonymous, exporting the individual report displays a pop-up where you can choose whether to include respondents’ demographic data in the report.
      • If the general survey is non-anonymous:
        • In the individual report, external respondents’ email IDs are visible only for the “Invite through Email” assignment type.
        • For the “Generate a public URL” assignment type, respondent information is not captured.