What if you have already purchased the ADP integration, but the sync is not working?

If your ADP integration sync is not working, try the following:

• Verify consent in ADP Consent Management
  Ensure you have granted the required consent for Engagedly within ADP’s Consent Management settings.
• Check the integration setup
  Confirm that the integration is properly configured and all credentials are valid.
• Contact Support
  If consent is enabled and the sync still does not work, contact Engagedly Support for assistance.