Why does a scheduled survey not appear?
If a scheduled survey does not appear:
- Check whether the survey launch date and time have arrived.
- Verify that the affected employees are included in the participant list.
- Verify that the survey is configured to send notifications.
- Check whether survey notifications were sent successfully.
- Verify that the survey status is “Active”.
If the survey still does not appear, contact support and provide the survey name and affected participant details.