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Add and manage competencies

Competencies help assess employee capabilities, ensure role alignment, guide development, and support performance evaluation.

Add a competency

You can add competencies with or without assigning them to a category.

Navigate to Apps > Growth > Settings.

  1. Go to Competency Framework and ensure it is enabled.
  2. In the “Competency library” section, click Manage.
Option 1: Without creating a category

Use this option to quickly add skills when categories are not yet defined.

  1. Open the Add drop-down at the top right and select Competency.

Add and manage competencies1

     2.  Enter a title and description.

     3.  (Optional) Select a category.

     4.  Click Add.

Option 2: After creating a category

Use this option when you already have a structured competencies.

  1. Under a category, go to the “COMPETENCIES” section.
  2. Click the Plus plus grey icon.

Add and manage competencies2

     3.  Enter a title and description and click Add to save it.

After you click “Manage”, the system opens the competency framework page with default prompts.

💡Tip: Select a prompt to use Engagedly’s AI assistant, Marissa, to help you categorize competencies.

📒Note: Competencies created without a category appear under “Uncategorized”. Reorganize them at any time.

Manage a competency

  • Click a competency to edit its title or description, and click the Tick Grey Tick icon to save.
  • Hover over a competency and click the Overflow Overflow Menu-Nov-20-2023-05-10-31-0841-AM Menu on the right.
  • Select Move, select the competency category, and click Move to relocate the competency.
  • Select Delete and click Delete again to remove the competency.

After adding competencies, define representative behaviors for each competency level. Refer to Define representative behaviors.