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Create legacy badges

Admins can create and manage legacy badges to continue using existing badge structures for recognition.

Navigate to Settings > Rewards > Settings.

  1. In “Legacy Badges”, switch the toggle to enable the feature.
  2. Click Manage to configure badges.
  3. Perform any of the following actions:

Add a legacy badge

  1. Click Add at the top right. 
  2. Click Select Badge to choose an icon from the badges library or upload your own.
  3. Enter the badge name and description.
  4. (Optional) Click Upload certificate in PDF and upload a certificate template with the appropriate employee tags.
  5. Click ADD.
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Certificate template guidelines: When a company badge is awarded, the system automatically generates a certificate (PDF), fills in the employee’s name and award date, and notifies the recipient by email.

Before uploading, ensure the certificate displays the correct details and includes these tags:

  • kb-article-module-5: Displays the employee’s name
  • : Displays the award date
  • 2026: Displays the number of years for the work anniversary

The system automatically replaces these tags with the recipient’s information.

Associate activities with legacy badges

After creating a badge, associate milestone activities with it.

  1. Click Add Activity.
  2. Enter the points and value.
  3. Click Save.

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You can associate multiple activities with a single legacy badge.

Manage a legacy badge

  1. On the right side of a badge, do one of the following actions:
    • Click the Delete Delete Grey icon to remove it.
    • Switch the toggle to deactivate it and click Deactivate to confirm.
    • After deactivating, switch the toggle to reactivate if required.
     2.   Hover over the badge and do one of the following actions:
    • Click Move to move it to another active badge.
    • Click Remove to delete the badge.

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📒Note: Employees do not receive deactivated badges. The system removes all associated milestone activities from deactivated badges.