The engagement and satisfaction section presents key metrics that reflect employee engagement, satisfaction, and overall organizational culture. This document helps admins interpret data from the engagement and satisfaction analytics dashboard, including various apps: Surveys, Meetings, Social, Feedback, and Rewards, and provides a holistic view of the employee experience. These insights serve as a critical tool for admins to monitor employee sentiment, track participation, identify cultural strengths or issues, promote a positive work culture, and improve overall satisfaction across the organization.
Navigate to Analytics > Engagement & Satisfaction.
- At the top of the dashboard, filter data by departments, business units, and locations to view metrics based on your selections.
- At the top-right, select a period to update the dashboard automatically.
- At the top-right, click Export to download metrics from all visuals as a PDF.
📒Notes:
- When you apply filters across multiple categories (such as department, business unit, and location), the system displays data only for employees who meet all the selected filters.
- When you select multiple values within the same filter, the system displays data for any or all of the selected values, depending on the data availability.
The engagement and satisfaction analytics dashboard comprises multiple visuals. Each visual includes an export icon for downloading specific reports in PNG, PDF, or CSV format. Most of the visuals include time filters for customizing the data.
The visuals on the dashboard are interactive, allowing admins to click on charts to view more details and export them as required.
Visuals in surveys analytics
The general and engagement surveys analytics dashboard offers insight into employee sentiment over time and helps identify patterns of disengagement.
Engagement survey (Favorability score): Reflects the engagement index and favourability score from the latest survey and compares the data with the previous survey.
Favorability trend over time: Shows the favorability trend derived from survey responses over time.
Favorability score across department, business unit, or location: Displays favourability scores based on the selected organizational unit.
Engagement trend over time: Reflects the average engagement score for the latest survey and compares the data with the previous survey.
Engagement score across department, business unit, or location: Displays engagement scores based on the selected organizational unit.
General survey (Assignments): Indicates the number of assignments in general surveys and their response rates.
Popular surveys: Lists the most frequently conducted surveys and their average response count.
Visuals in meetings analytics
The meetings analytics dashboard helps assess collaboration levels and optimize meeting practices to improve time efficiency.
Time spent on meetings: Displays how much time employees are spending in meetings.
Average time spent on meetings: Indicates average time spent in meetings on a daily basis. Displays department, location, or business unit meeting times and helps identify high meeting loads to balance schedules for better productivity.
Meeting satisfaction rate: Highlights meetings rated greater than or equal to 4.
Visuals in social analytics
The social analytics dashboard provides insight into employee-driven communication trends, helping assess openness and collaboration.
Trending tags on social: Highlights frequently used tags, reflecting trending topics within the organization.
Types of posts on social: Categorizes posts, like announcements, appreciations, and displays average interactions such as likes, reactions, and comments.
Visuals in feedback analytics
The feedback analytics dashboard provides a pulse on employee development, satisfaction, and feedback culture, enabling performance improvement initiatives.
Types of feedback shared: Categorizes feedback received by employees.
Org sentiments over time: Shows how employee sentiment changes across different time periods.
Sentiment rate across department, business unit, or location: Compares employee sentiment across teams, units, or locations.
Praises done over time: Tracks how frequently employees give recognition over time.
Praises received across department, business unit, or location: Shows how recognition is distributed across teams, units, or locations.
Visuals in rewards analytics
The rewards analytics dashboard promotes a culture of recognition, helping identify recognition trends and close gaps. It tracks and encourages engagement through point-based gamification, motivating consistent employee involvement.
Current budget snapshot: Summarizes total budget, points allocated, points utilized by the manager, points yet to award, estimated budget cost, the available funds, and additional funds required to cover the estimated budget cost. You can add funds from here.
📒Note: The time filter does not apply to the current budget snapshot because it displays real-time data, not historical information.
Rewards activity: Shows points awarded to employees, points they have redeemed, and redeemable points.
Tango funds added v/s utilized: Displays usage of Tango funds added versus utilized to award employees.
Recognition over time: Shows the percentage of employees who are recognized over time. You can award points or praise employees who have not received recognition.
📒Note: Recognized employees include those who have received praise, badges, or points. Each employee is counted only once, even if they received multiple forms of recognition.
Recognition across department, location, or business unit: Shows the percentage of employees who are recognized based on the selected organizational unit. You can award points or praise employees who have not received recognition.
Most recognition shared: Shows employees who received the most recognition (points, badges, or praise) in the last 90 days.
For example, if a manager recognizes only one out of ten team members who have already received ten recognitions, the interaction is still counted for reporting purposes. However, it reflects the presence of recognition activity, not the distribution or total number of points.
Least recognition shared: Shows employees with minimal recognition in the last 90 days.
Points awarded over time: Shows the total points awarded in six months.
Points awarded across department, location, or business unit: Breaks down the total points awarded based on the selected organizational unit.
Points redeemed over time: Shows the total custom and Tango points redeemed, and the number of employees with pending redemption.
Points redeemed across department, location, or business unit: Breaks down the total custom and Tango points redeemed based on the selected organizational unit.
Popular rewards redeemed: Shows the popular badges and the number of employees who received them.
Top badges earned: Lists the most earned badges and the recipient count.
Popular gamification activities: Shows words used frequently during awarding.
Employees who earned most badges: Highlights employees who earned the greatest number of badges.
Org leaderboard: Displays employee rankings based on points received.