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Manage learners

Authors and co-authors can manage learners assigned to a learning. This helps ensure timely completion and accurate tracking of learner progress.

You can

  • Nudge learners to complete the learning.
  • Remove learners from the learning.
  • Reset learners’ progress.
  • View learners’ recurrence history, compliance history, or both.

You can perform these actions for individual learners or multiple learners. You can also nudge directly from the dashboard.

Manage individual learners

Navigate to Apps > Learning > Author.

  1. Go to the Authored by you tab and open a learning.
  2. Go to the Learners tab and click the Overflow Overflow Menu-Nov-20-2023-05-10-31-0841-AM Menu next to a learner.
  3. Select the required action:
    • Remove Learner
    • Nudge
    • Reset Progress
    • Recurrence History

      Manage learners1-Jan-06-2026-02-30-44-5271-PM

      💡Tip: You can also nudge a learner by hovering over the “Course Status” field and clicking the Bell Bell Grey-3 icon.

      Manage learners in bulk

      1. Go to the Learners tab and click Actions.
      2. Select Nudge, Remove Learners, Reset Progress, or Import Learners.
      3. Select all or specific learners as required.

      📒Note: You can import learners in bulk using Excel.

      Manage learners2-Jan-06-2026-02-30-46-8962-PM

      Nudge learners from the dashboard

      You can nudge learners and assign learning from the dashboard across various sections.

      • Learner Engagement
      • Completions Report
      • Overdue Aging
      • Mandatory Enrollments Status
      • Compliance Status
      • Learning Progress

      For admins: Navigate to My Org > Overview.

      For managers: Navigate to My Team or My Entire Team > Overview.

      1. Click the Right Right arrow1-1 Arrow in the required field.
      2. Click the Bell Bell Grey-3 icon to nudge learners.

      ℹ️Additional information:

      • Recurrence history is available only for individual learners.
      • The “Reset Progress” option appears only after a learner starts a course.
      • When you reset progress, learners lose their progress.
      • Once a learner starts a course, the Nudge option is no longer available.
      • “Recurrence History” is available only for recurring courses and not for non-recurring compliance courses.
      • When you nudge learners in bulk, only inactive learners and those who have not completed the learning receive notifications.