What is the difference between a trigger, a condition, an action, and a delay?
These are the four building blocks of a workflow:
A trigger starts the workflow when a specific event occurs, for example, when a user’s manager changes or a new user is created.
A condition filters who the workflow acts on by applying logical rules (if/else logic). The workflow follows different paths based on whether the condition is met.
An action is the task the workflow performs, such as awarding points, assigning a survey, sending an email, or creating a goal.
A delay pauses the workflow execution for a set duration before the next step runs.