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Rewards
Recognize and incentivize exceptional performance with a customizable rewards system
Overview
Admin
- Rewards user guide for admins
- Configure rewards settings
- Add and manage activity badge
- View available activities for activity badge
- Add and manage company badge
- Award points and badges to employees
- Fulfill or decline redemption request
- Nudge managers to award points
- View and export employees reward reports
- Reset reward points
- Automate rewards
Manager
Employee
FAQs
- Can admins add or delete badge levels?
- What are custom rewards?
- What is the significance of setting the minimum threshold for redemption?
- Is there any limit for redeeming custom rewards?
- If two employees earn the same points, how are their names displayed on the leaderboard?
- Who can edit the gamification points?
- Can employees view all company points awarded to them?
- Can employees add new badges?
- Who can change the number of points for a badge?
- How many badge levels can an employee unlock?
- Does the employee receive notification if the admin declines their redemption request?
- Can admins fulfill a declined redemption request?
- If two employees receive the same points, can their ranks also be the same?
- What are gamification rules?
- What are activity badges?
- What are custom rewards?
- What is a leaderboard?
- What are redeemable points?
- Why cannot employees redeem their points?
- Can admins create or modify activities for activity badges?
- Can admins set a points budget for different roles?
- Can admins allocate additional points to specific employees?
- Can admins set the budget to unlimited?
- Can admins configure different conversion rates for different locations?
- Can admins edit or disable a custom reward after creating it?
- Does the system show disabled custom rewards to employees?
- What is Tango used for in the rewards system?
- Can admins get notified when Tango funds are low?
- Can admins view the history of Tango fund transactions?
- Can admins allocate points to each manager?
- Can admins allocate points per direct report to managers?
- What happens if admins upload a file with errors in the template during bulk recognition?
- What happens if admins upload a duplicate entry for the same employee during bulk recognition?
- When does the system update points?
- How does the cash and points payment flow work?
- How does Engagedly track partial refunds for cancelled bookings made with points and cash?
- What should members do if they do not receive a booking confirmation?
- Can members use a combination of points and a credit card for bookings?