Glossary in 360 Feedback

A list of specific terms and their definitions used in the 360 Feedback module.

  • 360 Feedback Cycle: An organization conducts a 360 Feedback Cycle to comprehensively assess its employees' performance and receive feedback from multiple perspectives. This cycle encompasses feedback collection, self-assessment, peer reviews, and development planning over a specific timeframe.
  • 360 Feedback Template: The 360 Feedback Template is the questionnaire employed to gather input and insights on an employee's performance from various sources.
  • Respondents: They are reviewers who provide feedback.
  • Reviewees: They are employees about whom the respondents provide feedback.
  • Cycle Start Date: The cycle start date is when a feedback cycle begins.
  • 360 Feedback Period: It is the timeframe during which the HR/admin collects feedback about the employees.
  • Visibility Threshold: The visibility threshold is the minimum responses required to view the 360 Feedback report. HR/admins have to set the Visibility Threshold while creating the cycle. It prevents HR/admins, managers, and employees from identifying respondents through their responses, ensuring confidentiality and fairness while maintaining anonymity and integrity for all participants.
  • Skip-level Manager: The skip-level manager is above the reporting manager within the organizational hierarchy.
  • Finalize Nomination: The HR/admins or managers can finalize the employees’ reviewers' nominations.
  • External Respondent: They are not employees of your organization. They can be stakeholders, clients, customers, or members. Their feedback is valuable for organizations to gain insights, evaluate performance, and make informed decisions.
  • Numeric Rating: It is used to rate employee performance using numbers.
  • Verbal Rating: It is used to rate employee performance using shortcodes like NA (Not Adequate), BE (Below Expectation), ME (Meets Expectation), and EE (Exceeds Expectation).
  • Revoke Review: The HR/admins can revoke the employees’ review, allowing them to edit and resubmit it again.
  • Lock a Cycle: Admins can manually lock the feedback cycle after all participants have completed the review process. Once the cycle is locked, it removes pending actions and prevents further submissions.
  • Overall Status: The available overall statuses in the review process are
    • Not Started: The reviewee and/or reviewer have not started the review.
    • On Going:
      • The reviewee started self-review but has not submitted.
      • The reviewee has submitted self-review, but the respondent's review is pending.
    • Completed: The employee, manager, skip level reviewer (if involved), and respondents complete their review. If participants want to modify their submissions, they can request the HR/admins to revoke their review. The status then changes from Completed to On Going.
    • Locked: The feedback cycle gets auto-locked after the cycle end date or when the HR/admins lock the feedback cycle.
  • Manager’s Team:
    • My Team: The employees directly report to the manager (manager’s direct reports).
    • Secondary Team: The employees who report to the direct reports of the manager.
    • Entire team: It includes both the employees who directly report to the manager and those who report to the manager's direct reports.
  • Potential Blindspot: When the All rating is less than 70% of the rating scale, and the difference between All and Self-rating is less than or equal to -1.
  • Hidden Strength:
When the All rating is greater than or equal to 70% of the rating scale and the difference between All and Self-rating is greater than or equal to 1.

For example, consider a 5-point rating scale:

    • 70% of this scale would be a rating of 3.5
    • If your self-rating is 4, higher than the average rating of 3 that others gave you, creating a difference of -1, it indicates a potential blind spot.
    • If others gave you an average rating of 4 and you self-rated a 3, creating a difference of 1, it indicates a hidden strength.