Glossary in Feedback

A list of specific terms and their definitions used in the Feedback module.

Feedback categories: Feedback categories are classifications used to organize feedback into specific areas.
SBI framework: It is used to provide different types of feedback.
- Situation: Describes the specific situation under which the behavior occurred.
- Behavior: Describes the observed behavior of the employee.
- Impact: Indicates the outcomes of the behavior.
Member average: This is the ratio of feedback received to the total number of members, indicating average feedback per member.
It is calculated by
Member average = Average feedback received out of the total members.
Response rate: It shows the average number of employees who have responded to feedback requests.
It is calculated by
Response rate = No. of responded feedback requests/Total no. of feedback requested X 100.
Incoming feedback: Feedback received from others.
Outgoing feedback: Feedback that employees share about others.
Incoming requests: Feedback requests received by others.
Outgoing requests: Feedback that the employees requested from others.
Request: Request feedback about self and others.
Share: Share feedback about others.
Anonymous: The feedback provider's identity remains anonymous.
Pin: A pinned post appears at the top of the Social Feed.
Sort feedback:

- All: The feedback you have received from others and shared about others.
- You: The feedback you have received from others.
- Others: The feedback you have shared about others.