Integrate HiBob with Engagedly

Introduction
Integration process
Default field mappings
Sync employee accounts
Disable connection

1. Introduction

Integrating HiBob with Engagedly allows admins to synchronize employee data between the two systems. This integration eliminates manual data entry, reduces errors, and ensures HR professionals can access HiBob employee data within Engagedly. It also helps reduce manual updates and maintain consistent employee records across both platforms. Learn more in Overview of integrations.

Prerequisites

Admin access to both HiBob and Engagedly.
Obtain service user credentials in HiBob with appropriate permissions.
Share field mappings with our support team to sync data between HiBob and Engagedly.

2. Integration process

Contact our support team to initiate integration.
Our support team validates that prerequisites are met.
Our engineering team maps HiBob fields to corresponding Engagedly fields.

You receive an email notification after successful integration.

📒Note: Our support team handles all configuration setup in the backend. No UI setup is required from your side.

3. Default field mappings

By default, the following fields are mapped between HiBob and Engagedly:

Engagedly fields	HiBob fields
First Name	First Name
Middle Name	Middle Name
Last Name	Last Name
Email	Email
Employee ID	Employee ID
Date of Hire	Start Date
Job Title	Job Title
Departments	Department
Location	Site
Reporting to	Reports to
Birthday	Date of Birth
Employee Type	Employment Type
Ethnicity	Ethnicity
Gender	Gender
Business Units	Office

📒Note: These are the default mappings. Contact our support team to customize or add additional fields as required.

Along with the field mappings, provide the following details:

Sync only active employees
Sync all employees (active, terminated)
Sync all department, manager, job title, and location details

📒Note: Employees who are terminated or deleted in HiBob are marked as blocked in Engagedly.

ℹ️Additional information:

The following Engagedly fields are not currently mapped with HiBob: Employee Level, Last Promotion Date, Next Review Date, Secondary Phone Number, HR Managers, Veteran Status, and Differently Abled.
Initial sync includes active employees only. Employees with lifecycle statuses such as “Hired” or “Terminated” are excluded.
Gender values “Male” and “Female” in HiBob are mapped directly to Engagedly. Any other value is automatically mapped as “Other” in the Engagedly “Gender” field.
Profile pictures larger than 4MB are not synced to Engagedly. Supported formats include JPG, PNG, and JPEG only.

4. Sync employee accounts

Contact our support team to schedule user data syncs to keep employee accounts up-to-date in Engagedly. Syncs can run once daily, twice daily, or at a frequency you specify.

During each sync, Engagedly automatically:

Adds new employees
Updates existing employee records
Blocks or dismisses employees as required
Updates departments, job titles, and other mapping attributes

You may also request our support team to stop syncing at any time.

📒Notes:

It may take one or two sync cycles to establish the reporting relationships between managers and their direct or indirect reportees for a newly created organization.
Newly synced employees automatically receive a welcome email with login credentials and a password setup link.

5. Disable connection

Contact our support team to disable the HiBob integration with Engagedly at any time.