Configure JumpCloud SSO with Engagedly

Table of contents

1. Introduction
2. Configure SAML SSO in Engagedly
3. Create the application in JumpCloud
4. Configure identity provider details
5. Assign user groups

1. Introduction

JumpCloud is a cloud-based directory platform that helps organizations manage user identities, devices, and access to applications and systems. It centralizes authentication and eliminates the need for traditional on-premises directory services such as Active Directory (AD).

Admins can integrate JumpCloud with Engagedly to enable Single Sign-On (SSO), allowing employees to securely access Engagedly using their JumpCloud credentials. This integration helps admins centralize authentication, strengthen security, reduce password-related issues, and simplify user and access management across the organization.

For more information about SSO integrations, refer to the Overview of integrations.

Prerequisites

• Admin access to both JumpCloud and Engagedly.

2. Configure SAML SSO in Engagedly

Navigate to Settings > Integrations.

1. In the "SSO" field, click SAML Single Sign On.
2. Click ADD at the top right.
3. Enter an identifier name as required and click SAVE.

Engagedly generates the ACS URL and Entity ID.

3. Create the application in JumpCloud

1. Log in to the JumpCloud Admin Portal.
2. In the left panel, go to Access and select SSO Applications.
3. Click + Add New Application.

     4.  In "Custom Application", click Select.

     5.  Click Next.

     6.  Select Manage Single Sign-On (SSO), then select Configure SSO with SAML, and click Next.

     7.  Enter the display label and description as required.

     8.  (Optional) Select a logo and color for your portal.

     9.  Click Save Application.

The application is saved.

4. Configure identity provider details

1. Click Configure Application.

 

You are redirected to the “SSO” tab of the configuration page.

     2.  Copy the following fields from Engagedly and paste them into the corresponding fields in JumpCloud.

     3.  Copy the “IdP URL” from JumpCloud and paste it into the “Identity Provider Single Sign-On URL” field in Engagedly.

     4.  In the “SSO” tab of the configuration page, open the Actions drop-down at the top right and select Download Certificate.

     5.  Open the downloaded certificate in a text editor and copy the entire content, including the lines ----- BEGIN CERTIFICATE-----and----- END CERTIFICATE-----.

     6.  Paste the certificate content into the ”Identity Provider X.509 Certificate” field in Engagedly.

     7.  (Optional) Click Test Connection to verify the setup.

     8.  Use the toggle to activate authentication using SAML and click SAVE.

 

You have successfully configured JumpCloud SSO with Engagedly.

5. Assign user groups

You can assign users to the application you created in JumpCloud. 

1. Go to the User Groups tab of the configuration page.
2. Search for and select groups.
3. Click Save.