Integrate JumpCloud with Engagedly

Table of contents

1. Introduction
2. Integration

1. Introduction

JumpCloud is a cloud-based directory platform that helps organizations manage user identities, devices, and access to IT resources, such as networks, applications, and systems. It centralizes authentication, making it easy for IT teams to securely control access across different environments, whether in the cloud or on-premises, without needing traditional on-site servers like Active Directory (AD).

The JumpCloud and Engagedly integration allows employees to use their JumpCloud credentials to access Engagedly, providing a seamless and secure single sign-on (SSO) experience. IT teams can efficiently manage user access and permissions, ensuring that only authorized users can access sensitive data. By centralizing identity management, organizations can improve security, reduce administrative overhead, and offer a smoother user experience across platforms.

2. Integration

Admins can seamlessly integrate JumpCloud with Engagedly, which enhances security and simplifies identity management for organizations.

Prerequisites

• Subscription to JumpCloud and Engagedly.

Navigate to Settings > Integrations.

1. In the SSO field, click SAML Single Sign On.
2. In the SAML SSO window, click ADD at the top right.
3. In the ADD SAML SSO pop-up, type the identifier name and description as required and click SAVE at the bottom.

Once saved, the system will generate the ACS URL and Entity ID.

  4.   Log in to your JumpCloud account.

  5.   On the left pane, select SSO Applications and click + Add New Application.

  6.   Click Select in the Custom Application field and click Next.

  7.   Select Manage Single Sign-On (SSO), then select Configure SSO with SAML, and click Next.

  8.   Type the display label and description as required and click Save Application.

You can select a logo and color for your portal if required.

The application is saved.

  9.   Click Configure Application which redirects you to the configuration page.

  10.   Type the Idp Entity ID as required and copy it.

  11.   Navigate to Engagedly, in the JUMPCLOUD SSO field, click the Overflow Menu at the top right, and select Edit.

  12.   On the EDIT SAML SSO pop-up, paste the Idp Entity ID that you provided in JumpCloud (step 10) into the Identity Provider Issuer field.

13.   Navigate to JumpCloud, scroll down the configuration page, and copy the IDP URL.

  14.   Navigate to Engagedly and paste the IDP URL into the Identity Provider Single Sign-On URL field.

  15.   Copy the ACS URL and Entity ID generated in Engagedly (step 3).

  16.   Navigate to JumpCloud, paste the ACS URL and Entity ID into their corresponding fields, and click Save.

  17.   On the configuration page, click IDP Certificate Valid on the left pane, and select Download Certificate.

  18.   Open the downloaded certificate in a text editor and copy the entire content, including the lines ----- BEGIN CERTIFICATE-----and----- END CERTIFICATE-----.

  19.   Navigate to Engagedly, in the EDIT SAML SSO pop-up, and paste the certificate content into the Identity Provider x.509 Certificate field.

  20.   Toggle the button to enable SAML configuration and click SAVE at the bottom.

JumpCloud is successfully integrated with Engagedly for single sign-on (SSO).