Manage learners

Admins, authors, and co-authors can manage learners in learning. They can

  • Remove learners from learning.
  • Nudge learners to complete their learning.
  • Reset learners’ progress in learning.
  • View learners’ recurrence history, compliance history, or both.

You can nudge and remove learners and reset their progress for individual and multiple learners. You can also nudge them from the dashboard

However, the recurrence history is available only for individual learners.

Note:

  • When the learner starts a course, the Reset Progress option will appear, allowing you to refresh their progress. The Nudge option will no longer be available.
  • If you reset, the learners lose their progress.
  • The Reset Progress option is available only after learners start taking a learning.
  • The Recurrence History option is available only for recurring courses. It is not available for non-recurring compliance courses.

For Engagedly V1, navigate to Learning from the top.

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For Engagedly V2, navigate to Apps on the left pane and select Learning.

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Nudge individual learners

  1. At the top right, click Manage Resources.
  2. Click Authored by you and select a learning.
  3. Go to the Learners tab and click the Overflow Overflow Menu-Nov-20-2023-05-10-31-0841-AM Menu on the right side of a learner.
  4. Select Remove Learner, Nudge, Reset Progress, or Recurrence History as required.

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You can also nudge a learner by hovering over the Course Status field and clicking the Bell Bell Grey-2 Icon.

Nudge multiple learners

  3.   Follow steps 1 and 2.

  4.   Go to the Learners tab, click Actions, and select Nudge, Remove Learners, or Reset Progress as required.

  5.   Select the learners manually or in bulk.

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Nudge learners from dashboard

You can also nudge learners and assign learning from the dashboard across various fields.

  • Learner Engagement
  • Completions Report
  • Overdue Aging
  • Mandatory Enrollments Status
  • Compliance Status
  • Learning Progress
  1. On the left, click the drop-down and select My Org.
  2. On the left, click Overview to view the dashboard.
  3. Click the RightRight arrow1-1Arrow in the required field.
  4. Click the Bell Bell Grey-2 Icon to nudge learners.

Note: If you nudge learners in bulk, inactive learners and those who have not completed their learning get notifications.