Overview
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      3. Overview

      Notifications in Rewards

      Employees and admins receive in-app and email notifications when the following events occur in the Rewards module.

      Note: If your organization uses MS Teams and Slack, you also receive notifications on both platforms.

      Employee

      Event

      In-app

      Email

      MS Teams/Slack

      When you receive points

      ✅

      ✅

      ✅

      When you redeem points

      -

      ✅

      ✅

      When you unlock a badge level

      ✅

      ✅

      ✅

      When the admin fulfills your custom reward redemption request

      -

      ✅

      ✅

      When the admin declines your custom reward redemption request

      -

      ✅

      ✅

      Admin

      Event

      In-app

      Email

      MS Teams/Slack

      When employees redeem custom rewards

      -

      ✅

      ✅
      Notes:
        • By default, when employees unlock a badge, the system posts it on Social, notifying all employees of the organization.
        • If you award discretionary points to anyone in the organization, you can share it on Social.