- Help Center
- Rewards
- Admin
Reset reward points
Admins can reset employees' reward points to zero to start a new cycle or adjust balances.
Navigate to Rewards > Reports.
- Click Reset Points.
- Search for the employee and click Reset next to their reward points.
Or click RESET ALL POINTS to reset the points for all employees.
Note: Once you reset the points, you cannot reverse your action.
3. Select Reset Both Points and Badges or Reset Points Only and click RESET.
Note: If you reset only the points, they reset to zero without affecting the badges or levels employees have achieved.