Who is the skip-level manager? What is their role in the Performance review process?

The manager’s manager is the skip-level manager. The HR/admin can add the skip-level manager to the Performance review process in Process Configuration from the cycle settings. The skip-level manager can either rollback, edit, or approve the manager’s review.

  • If the HR/admins enable the option Approve, the skip-level reviewer can either approve manager’s review or rollback it. 
  • If the HR/admins enable the option Edit Manager Review, the skip-level reviewer can edit the manager’s review and approve it.