---
title: Configure feedback settings
description: Admins can configure feedback settings and manage them.
---

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# Configure feedback settings

Admins can configure feedback [features](https://help.engagedly.com/configure-feedback-settings#feature), [visibility](https://help.engagedly.com/configure-feedback-settings#visibility), [categories](https://help.engagedly.com/configure-feedback-settings#visibility), and [approval workflows](https://help.engagedly.com/configure-feedback-settings#approval) for the organization.

Navigate to **Settings \> Feedback \> Settings**.

After configuring the required settings, click **Save** at the top right.

### **Feature settings**

Control how employees give and receive feedback.

- **Share/Request feedback:** Allows employees to give or request feedback.
- **Praise:** Allows employees to recognize and appreciate others.
- **Allow users to submit feedback anonymously:** Allow employees submit anonymous feedback.

- **Make 'Feedback type' mandatory while sharing feedback:** Employees must select a feedback type when sharing.
- **By default, share the feedback with the recipient:**  Recipients can automatically view feedback shared with them. However, feedback providers can change this setting when sharing.

- **Make dashboard visible to employees and managers:** Enable access to personal dashboards.

- **Enable sharing feedback with others:** Allow employees to share feedback across the organization.

**📒Note:** When a feature is disabled, employees cannot access that functionality.

### **Visibility settings**

Manage who can view feedback.

- **Allow managers to view feedback shared about their team:** Allow managers to view feedback received by their team. By default, feedback is visible to managers. Feedback providers cannot change this setting.
- **Make feedback visible for:** Reporting manager only, or both the reporting manager and skip-level manager.
- **Allow users to control the visibility of shared feedback to their manager:** Allow employees to select whether managers can view the feedback shared.
- **Managers cannot view submitted feedback by default:** Managers cannot view the feedback submitted by their team.
- **Enable the permission to 'View feedback of all employees:** Managers with this permission can view all feedback shared across the organization, including the anonymous feedback providers names.
- **Enable current manager to view feedback shared with previous manager:** New manager can view feedback shared with the previous manager about their team.

**📒Note:** Previous managers can still access the historical feedback in the overview and reports.

### **Category settings**

Organize feedback using categories.

- **Enable categories for feedback:** Allow employees to select categories when sharing.  
  For setup steps, refer to Add and manage feedback categories.

- **Mandate category selection when users submit feedback:** Feedback providers must select a category when sharing.

### **Approval workflow settings**

Enable an approval process to review feedback before it is delivered.

- Enable approval workflow for all feedback shared.

Once enabled, configure the following:

- **Which type of feedback should trigger approval?:** Select which types need approval.
- **Who should approve the feedback?:** Admin only or both the admin and the reporting manager.

**ℹ️Additional information:**

- If an employee shares feedback about their reporting manager, only admins can view the feedback.
- Once an admin declines the feedback, it is no longer available for manager approval, and vice versa.
- Each feedback request requires only one approval. Once either the manager or an admin approves or declines the request, the decision is final and visible to the other approver.
- If the feedback is not approved by the next day and you change the configuration, the system does not auto-approve it. It remains pending.
- Employees cannot edit feedback after approval.

After configuring the required settings, click **Save** at the top right.

![Configure feedback settings1](https://help.engagedly.com/hs-fs/hubfs/Configure%20feedback%20settings1.jpg?width=670&height=319&name=Configure%20feedback%20settings1.jpg)

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