Admins can configure the settings and manage the following features in rewards:
Badges
Badges are digital awards given to employees for their achievements or milestones. Admins award badges to motivate employees, foster engagement, create a positive work culture, and streamline the reward process.
Badges are categorized into two types: System and Discretionary.
System
System badges are automatically awarded to employees during specific events or when they achieve certain tasks.
You can define badge criteria for earning them based on organizational objectives. Once an employee achieves the required task or meets the specified criteria, the system automatically awards them the corresponding system badge. You can add and manage system badges with various levels. Learn more in Add and manage system badge.
Discretionary
Discretionary badges are custom badges that are created to align with organizational objectives.
You can add and manage discretionary points, badges with various levels, or both. You can add and manage level points and set the points limit for the organization as required. Learn more in Add and manage discretionary badge.
Manage redemption
You can set a minimum threshold for points redemption. Employees can redeem points only if they meet or exceed this threshold.
Navigate to Settings > Rewards > Manage Redemption.
Click EDIT at the top right, set the points, and click SAVE.
You can add funds to fulfill employees' redemption requests.
Click +ADD FUND, fill the necessary details, and click ADD CARD.
After adding a fund, you can set a threshold to receive a notification when the fund value reaches the specified amount.
Enable the Notify when the funds value reaches option, enter the amount, and click outside the box to save.
You must add location and currency for the points redemption, offering rewards that are relevant and accessible to employees in different regions, providing them with unique preferences and needs.
- Click Add Location, search and select the location, and enter the points to convert them into the respective location's currency.
- Search and select the organization locations, and click ADD.
Custom rewards
You can add custom rewards and award them to employees.
Navigate to Settings > Rewards > Custom Rewards.
- Click ADD CUSTOM REWARD at the top right and type the reward title.
- Type the description and upload an image if required.
- Set the reward points required for redemption and type the quantity.
- Select the locations where rewards are available and click ADD.
Note: When added, the custom reward is initially disabled. You can enable it to make it available for employees to redeem.
On each custom reward, click the Overflow 
Menu to perform the following actions as required:
- Edit: Modify the custom reward details.
- Product History: view and export the custom reward history.
- Disable: Enable the custom rewards.
After enabling it, follow the same procedure to disable it at any time. - Delete: Remove the custom rewards.
Note: Employees cannot view disabled custom rewards.
You can search for custom rewards by location and status (enabled and disabled).
Fund history
You can view the list of transferred funds and export the fund history.
Navigate to Settings > Rewards > Fund History.
Click the Overflow Menu at the top right and select Export.
Settings
You can configure rewards settings to customize and manage the organization's rewards effectively.
- Enable Discretionary Badges: Admins can award discretionary badges to anyone in the organization.
- Enable Discretionary Badges for all employees: Employees can award discretionary badges to anyone in the organization.
- Enable Discretionary Points: Admins can award discretionary points to anyone in the organization.
- Enable Discretionary Points for all employees: Employees can award discretionary points to anyone in the organization.
- Enable Activity Badges: Employees receive points after achieving specific tasks.
- Enable Points Redemption: Employees can redeem their award points.
- Enable Ranks & Leaderboard: Employees can view a leaderboard, displaying ranks and award points.
Navigate to Settings > Rewards > Settings.
Enable or disable features as required and click SAVE at the top right.
Note: If discretionary points are disabled for all employees, they cannot award points. However, employees with specific roles and permissions can award points.