Configure rewards settings

Admins can customize the rewards experience by configuring settings across multiple categories, such as activity badges, company badges, company points, points budgeting, point-to-currency conversion, redemption through custom rewards, and Tango. Configuring the rewards settings provides a clear structure to help you set up and maintain your organization’s rewards system effectively.

Navigate to Settings > Rewards.

Configure the following settings and manage features in rewards:

1. Badges and points
   1.1. Activity badges
   1.2. Company badges
   1.3. Company points
   1.4. Ranks and leaderboard
2. Points budget configuration
   2.1. Budget
   2.2. Point to currency conversion
3. Redemption
   3.1. Minimum threshold
   3.2. Custom rewards
   3.3. Tango

1. Badges and points

Badges and points are digital awards given to employees for their achievements or milestones. You award badges to motivate employees, foster engagement, create a positive work culture, and streamline the reward process.

Two types of badges are available: Activity badges and Company badges.

1.1 Activity badges

Activity badges are automatically awarded to employees based on the enabled gamification rule during specific events or when they achieve certain tasks.

You can define the criteria for earning activity badges, aligning them with the organizational objectives. Once an employee achieves the required task or meets the specified criteria, the system automatically awards them the corresponding system badge. You can add and manage system badges with various levels. Learn more in Add and manage activity badge.

• Toggle the Activity Badges button to enable it for your organization.
• Click Manage for additional actions:
  • View available activities: Engagedly offers predefined activities that you can incorporate into your organization’s rewards program. Learn more in View available activities for activity badge.

• • Add activity without a badge
  • Add a badge with levels
  • Edit a badge
  • Deactivate a badge
  • Reactivate a badge
  • Delete a badge
  • Move associated activity to another badge
  • Remove associated activity

Learn more in Add and manage activity badge.

1.2. Company badges

Company badges are custom badges designed to recognize employee achievements and reflect your organization’s core values and objectives. They help celebrate milestones, promote desired behaviors, and foster a culture of recognition aligned with your organizational goals.

• Toggle the button to enable company badges for your organization.
• Click Manage for additional actions:
  • Add a badge with levels
  • Add a badge without levels
  • Edit a badge
  • Deactivate a badge
  • Reactivate a badge
  • Delete a badge

Learn more in Add and manage company badge.

1.3. Company points

Enable a point recognition system that allows you to allocate and manage points across employees. Company points help reinforce your core values, encourage desired behaviors, and build a culture of appreciation within your organization.

• Toggle the button to enable company points for your organization.

1.4. Ranks and leaderboard

Enable real-time ranks and leaderboards to drive healthy competition, visualize employee progress, and celebrate achievements.

• Toggle the button to enable the leaderboard for your organization.

2. Points budget configuration

Configure the total points budget and define the budget period to enable a structured rewards and recognition program.

You can configure the points budget for your organization to allocate, monitor, and manage point distributions across various roles, enabling a structured rewards and recognition program.

2.1. Budget

Allocate points to various roles as required. If the allocated points exceed the total budget, adjust the allocation to stay within the budget.

Navigate to Settings > Rewards > Scroll down to Budget.

Click the drop-down to select the budget period and enter the total budget points.

Manage who can award points and specify the points for each as required.

• Peers: Allow employees to award points to each other.
• Managers: Allow managers to award points to their direct reports.
• CXOs: Allow CXOs to award points to any employee in the organization.

You can also allocate additional points to individual employees outside the general budget, allowing them to award others for custom rewards or ad-hoc recognition.

Click Manage Additional Points, enter the points for each employee as required, and click Save at the top right.

The system auto-calculates the total allocated points and estimated cost based on your configuration.

Formula:

Total Allocated Points for an Individual = Peer Points (if allocated) + Manager Points (if allocated) + CXO Points (if allocated) + Additional Points (if allocated).

The estimated cost provides an approximate value of the allocated points based on the real-time currency conversion rate in USD ($).

For example:
If the point-to-currency conversion in Engagedly is set as 10 points = ₹10, and the real-time exchange rate is 1 USD = ₹83, then:

• 5000 points = ₹5000
• Estimated USD value = ₹5000 ÷ 83 ≈ $60.24

2.2. Point-to-currency conversion

Set conversion rates for each location and currency to link awarded points to real-world value. This helps streamline the budgeting and redemption process.

Navigate to Settings > Rewards > scroll down to Point-to-Currency Conversion.

• Click Manage for additional actions:

• • In the Value field, enter the points and the corresponding currency for that location. 

• • In the Org Location field, click locations listed to add or remove them.
    These locations appear as per the Tango location settings.

• • Toggle the button to enable or disable a location for conversion.

3. Redemption

Allow employees to use their earned points to redeem exciting rewards and badges.

3.1. Minimum threshold

Set a minimum threshold for point redemption to ensure meaningful reward redemptions. Employees can redeem points only if they meet or exceed the threshold. You can update the minimum threshold at any time.

A well-defined threshold helps manage redemptions more effectively and encourages employees to save points for higher-value rewards.

Navigate to Settings > Rewards > Scroll down to Redemption.

3.2. Custom rewards

Create personalized rewards that resonate with your employees, such as memorable experiences, unique gifts, or special opportunities to foster deeper engagement and recognition.

Navigate to Settings > Rewards > Scroll down to Custom Rewards.

• Toggle the button to enable custom rewards for your organization.

• Click Manage for additional actions:
  • Click Add at the top right and follow the prompts to add custom rewards.
  • Hover over a reward and click the Overflow Menu on the right for additional actions:
    • Edit: Modify reward details and save changes.
    • Product History: View the reward’s activity history and export it if required.
    • Delete: Remove the reward permanently.
  • Toggle the button on a reward to enable or disable it.

3.3. Tango

Enable reward redemption for your employees by giving them access to a diverse catalog through our partner, Tango. You can also customize the reward program for different locations.

Navigate to Settings > Rewards > Sown to Tango.

• Toggle the button to enable Tango for your organization.
• View the available funds for your organization.

• Click Add Funds to add funds to your existing Tango card, enter the amount, and click Add.

• Enable the Notify when the fund value reaches option and enter the desired value.
• Click Update Card to modify the card details or delete an existing card.
• Click View Fund History to view a list of funds transferred to a Tango card and export the data if required.
• Click Manage Tango Locations and toggle the button to enable or disable specific locations for your Tango card.

Each country is linked to multiple locations of an organization.

Refer to the point-to-currency conversion section to add or remove locations for your Tango card.