Groups user guide for admins

Table of Contents

1. Introduction

          1.1 How does it work

          1.2 User Actions

2. Configuration Settings

          2.1 Smart Group

          2.2 Features

3. Approve Pending Actions

4. Create a Group

5. Manage Activities in a Group

          5.1 Edit and delete a Group

          5.2 Add and remove participants from the Group

          5.3 View all the posts in the Groups

1. Introduction

The Groups module provides a virtual space where employees can join a group with similar interests, interact, share knowledge, and work together.

1.1 How does it Work

  1. You create a Group and add participants to the group.
  2. You and the participants can create posts to share updates and ideas within the Group.
  3. You must enable Rewards and Gamification for the employees to earn points for each post.
  4. Participants within the Group receive notifications.
  5. Participants can like, comment, and react to the posts.

1.2 User Actions

You can perform the following actions in Groups:

  • Configuration Settings
  • Approve Pending Actions
  • Create different types of Groups
  • Manage Activities in a Group

2. Configuration Settings

You can manage the following features under admin settings:

  • Smart Groups
  • Features

2.1 Smart Groups

The Smart group will automatically add the employees based on the following:

  • Location
  • Job title 
  • Manager
  • Business unit
  • Department
  • Birthday
  • Date of hire
  • Last promotion date
  • Next review date

Navigate to Settings > Groups > Smart Groups.

2.2 Features

The Groups Features provides options to activate the following features for the employees:

  • Open Group
  • Closed Group
  • Smart Group

Navigate to Settings > Groups > Features.

Learn more in Configuration Settings.

3. Approve Pending Actions

When a new participant requests to join an open Group, the group admin will receive a pending action to approve or reject the request. You can also view the pending action and approve or reject the request.

Navigate to Admin > Groups.

4. Create a Group

An admin can create the following groups in the organization:

  • Open Group
  • Closed Group
  • Interest Group
  • Smart Group

Navigate to Admin > Groups.

For Smart Group,

Navigate to Settings > Groups > Smart Groups.

5. Manage Activities in a Group

As an admin, you have access to manage the group activities, and you can also perform these actions in the groups created by others.

  • Edit and delete a Group.
  • Add and remove participants from the Group.
  • View closed Groups and their participants.
  • View all the posts in the Groups.

Navigate to Admin > Groups.

5.1 Edit and delete a Group

After the employees create a Group, you can edit the Group as required and delete it. Learn more in Manage a Group and its activities.

Navigate to Admin > Home > Groups.

5.2 Add and remove participants from the Group

After the employees create a group, you can add the participants to open and closed groups. Learn more in Manage a Group and its activities.

Navigate to Admin > Home > Groups.

5.3 View all the posts in the Groups

You can view all the posts in the groups posted by other employees without joining them. Learn more in View other Group posts.

Navigate to Admin > Home > Groups.