Request Resolution

After manager’s submission, the employees can view the ratings and comments provided by their manager on their Performance (if HR/admins enable the manager’s review visibility to the employees). Learn more in Performance user guide for Employees.

After the manager’s submission, you will receive the notification to sign-off your review (if HR/admins enable the sign-off).

You can request a resolution if you have any concerns about your manager's ratings and comments.

You can access the review forms in multiple ways.

  • On the home page, in the pending actions, click Start.
  • Click the Bell Bell Grey-2 Icon to view the in-app notification of the review.
Sign off1
  • Click View in your email notification.

Navigate to Performance > Overview.

  1. In the YOUR SUBMISSIONS field, click VIEW on the Performance cycle where you want to open the review form.
  2. Once you open the review form, click the Sign Off on the left pane that takes you to the sign off section.
  3. Click REQUEST RESOLUTION, type the comment if required, and click SUBMIT.
Request resoultion1

After you request a resolution, the HR/admins receive the notification, and they rollback your manager’s review. Your manager will modify their ratings and comments on your Performance and resubmit their review. You will receive the sign-off notification. If you accept their ratings and comments, you can sign-off the review (if HR/admins enable the sign-off).