360 Feedback user guide for Managers

Table of contents

1. Introduction

          1.1. How does it Work

          1.2. User Actions

2. Assign Templates

3. Nominate Reviewers

4. Nudge Reviewers

5. Lock the 360 Feedback cycle

6. View and export 360 Feedback Cycle Reports

1. Introduction

360 Feedback involves gathering input from multiple sources, including managers, peers, and subordinates, to provide a comprehensive overview of an employee's performance. 

As a manager, guiding direct reports through the 360 Feedback process can improve communication, goal setting, performance, and job satisfaction. The insights collected from the feedback process highlight the personal behaviors, competencies, and skills required for performing the duties and achieving organizational goals.

Note: All the respondents/reviewers involved in the feedback process have a working relationship with the employee being rated.

1.1. How does it Work

  • You receive a notification to submit the review about your direct reports (if the HR/admins nominate you as a reviewer).
  • You can assign templates to your direct reports (if HR/admins enable permission).
  • You submit the review.
  • Reviewers submit their reviews about your direct reports.
  • You can nudge the reviewers to submit their reviews.
  • You can lock the Feedback cycle of your direct reports to pause the feedback process.

Note: HR/admins can lock and unlock the employees' feedback cycle.

1.2. User Actions

You can perform the following actions in 360 Feedback:

  • View the employees’ review ratings
  • Nudge reviewers to submit their reviews
  • Lock the 360 Feedback cycle

If the HR/admins give you access, you can

  • Assign and unassign template.
  • Invite additional reviewers.
  • View and export the review report.

Assign Templates

You can assign the template to your direct reports only if the HR/admins enable permission while creating a cycle. You can also assign different templates to different employees as required. Learn more in Assign Templates.

Note:

  • You cannot assign multiple templates to an employee. However, you can assign different templates to different employees.
  • Unassigning the template will delete the employees' review progress.

Nominate Reviewers

You can nominate reviewers and perform the following actions:

  • Add respondents
  • Add external respondents
  • Remove respondents

Learn more in Manage Activities.

Nudge Reviewers

You can nudge the reviewers to submit reviews about your direct reports. Learn more in Nudge Reviewers.

Lock the 360 Feedback Cycle

You can lock and unlock your direct reports' feedback. When the feedback is locked, the respondents cannot submit the pending feedback and/or edit the submitted feedback. Learn more in Manage Activities.

View and export 360 Feedback Cycle Reports

The 360 Feedback report collects inputs from multiple sources, such as managers, direct reports, peers, clients, or customers. Learn more in View 360 Feedback Cycle Reports of Direct Reports.

The 360 Feedback reports are classified as the following:

  • Summary
  • Feedback Areas
  • Ratings

Note: You can view the 360 Feedback report only if the HR/admins enable the permission while creating a cycle.

Based on the 360 Feedback report, you can create IDPs, goals, and/or 1:1 meetings for your direct reports for targeted growth.

Learn more in the glossary to better understand the key terms of 360 Feedback.