Rewards user guide for admins

Table of contents

1. Introduction

          1.1. How does it work

          1.2. User actions

  2.   Configure settings

  3.   Award points and badges

  4.   Fulfill or decline redemption requests

  5.   Nudge managers

  6.   View and export reports

  7.   Reset reward points

1. Introduction

Engagedly's Rewards module is a dynamic and comprehensive tool designed to recognize employee performance and incentivize their valuable contributions. It empowers admins to effortlessly manage and administer rewards within their organization.

Engagedly's Rewards module propels organizations towards greater success and fulfillment by fostering a culture of appreciation, motivation, and engagement.

1.1. How does it work

1. You can enable or disable features as required and set the reward points.
2. Employees with the necessary permission can award points to others.

  3.   Employees receive notification when they are awarded points.

  4.   Employees can redeem their points by purchasing gift cards or custom rewards.

  5.   You receive a notification when employees redeem their points.

  6.   You can fulfill or decline custom reward requests submitted by employees.

  7.   You can view and export reports of:

• • Points awarded to employees
  • Points received by employees
  • Point redeemed by employees

1.2. User actions

You can perform the following actions in rewards:

• Configure settings
• Create discretionary badges
• Award points and badges
• Nudge managers
• Fulfill or decline redemption requests
• Reset reward points
• View and export reports

2. Configure settings

You can configure settings and manage the following features:

Navigate to Settings > Rewards.

• Discretionary badges: Add and manage discretionary badges.
• Activity badges: You can define the criteria for earning activity badges.
• Manage redemption: You can set a minimum threshold for points redemption.
• Custom rewards: You can add and manage custom rewards.
• Fund history: You can view the list of funds transferred from the credit card.
• Settings: You can manage the rewards settings to enable or disable certain features.

Learn more in Configure rewards settings.

3. Award points and badges

You can award points to any employee of the organization to recognize and incentivize positive behaviors, achievements, or contributions. Learn more in Award points and badges to employees.

4. Fulfill or decline redemption requests

When an employee redeems their custom rewards, you can fulfill or decline the redemption requests and export the custom rewards report. Learn more in Fulfill or decline redemption requests.

5. Nudge managers

You can nudge managers, reminding them to award points for their team members. Learn more in Nudge managers to award points.

6. View and export reports

You can view the dashboard, which displays 

• Available reward points and their validity.
• Discretionary and activity badges.
• Gamification rules.
• Employee engagement with the points you have awarded to the employees.
• Statistical data for all teams and departments within the organization.
• Points received and redeemed by the employees.
• View and export reports.
• Leaderboard.

Learn more in View and export employees reward reports.

7. Reset reward points

You can reset the employees' reward points to zero. Learn more in Reset reward points.

Engagedly's rewards module assists administrators in awarding, managing, and exporting employee reward points, establishing redemption criteria, and analyzing overall engagement.

Learn more in the glossary to understand the key terms of rewards.