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      Rewards user guide for admins

      Table of contents

      1. Introduction

                1.1. How does it work

                1.2. User actions

        2.   Configure settings

        3.   Award points and badges

        4.   Fulfill or decline redemption requests

        5.   Nudge managers

        6.   Reset reward points

        7.   View dashboard and export reports

      1. Introduction


      Engagedly's Rewards module is a dynamic and comprehensive tool designed to recognize employee performance and incentivize their valuable contributions. It empowers admins to effortlessly manage and administer rewards within their organization.

      Engagedly's Rewards module propels organizations towards greater success and fulfillment by fostering a culture of appreciation, motivation, and engagement.

      1.1. How does it work

      1. You can enable or disable features as required and set the reward points.
      2. Employees with the necessary permission can award points to others.

      Note: If you enable the Enable Discretionary Points for all employees option, any employee can award points to others. Learn more in Configure rewards settings.

        3.   Employees receive notification when they are awarded points.

        4.   Employees can redeem their points by purchasing gift cards or custom rewards.

        5.   You receive a notification when employees redeem their points.

        6.   You can fulfill or decline custom reward requests submitted by employees.

        7.   You can view and export reports of:

        • Points awarded to employees
        • Points received by employees
        • Point redeemed by employees

      1.2. User actions

      You can perform the following actions in rewards:

      • Configure settings
      • Create activity badges
      • Create company badges
      • Award points and badges
      • Nudge managers
      • Fulfill or decline redemption requests
      • Reset reward points
      • View and export reports

      2. Configure settings

      You can configure the following settings and manage features:

      Navigate to Settings > Rewards.

      • Badges and points: Badges and points are digital awards given to employees for their achievements or milestones.
        • Activity badges: Define the criteria for earning activity badges by configuring gamifying activities. These badges are automatically awarded to employees during specific events or when they achieve certain tasks. Learn more in Add and manage activity badge.
        • Company badges: Custom badges designed to recognize employee achievements and reflect your organization’s core values and objectives. Learn more in Add and manage company badge.
        • Company points: Enable a point recognition system that allows you to allocate and manage points across employees.
        • Ranks and leaderboard: Enable real-time ranks and leaderboards to drive healthy competition, visualize employee progress, and celebrate achievements.
      • Points budget configuration: Configure the total points budget and define the budget period to enable a structured rewards and recognition program.
        • Budget: Allocate points to various roles as required. If the allocated points exceed the total budget, adjust the distribution to stay within the budget.
        • Point-to-currency conversion: Set conversion rates for each location and currency to link awarded points to real-world value.
      • Redemption: Allow employees to use their earned points to redeem exciting rewards and badges.
        • Minimum threshold: Set a minimum threshold for point redemption to ensure meaningful reward redemptions.
        • Custom rewards: Create personalized rewards that resonate with your employees, such as memorable experiences, unique gifts, or special opportunities to foster deeper engagement and recognition.
        • Tango: Enable easy reward redemption for your employees by giving them access to a diverse catalog through our partner, Tango. You can also customize the reward program for different locations.

      Learn more in Configure rewards settings.

      3. Award points and badges

      You can award points to any employee of the organization to recognize and incentivize positive behaviors, achievements, or contributions. Learn more in Award points and badges to employees.

      4. Fulfill or decline redemption requests

      When an employee redeems their custom rewards, you can fulfill or decline the redemption requests and export the custom rewards report. Learn more in Fulfill or decline redemption requests.

      5. Nudge managers

      You can nudge managers, reminding them to award points for their team members. Learn more in Nudge managers to award points.

      6. Reset reward points

      You can reset the employees' reward points to zero. Learn more in Reset reward points.

      Note: After you reset the points, you cannot undo this action.

      7. View dashboard and export reports


      You can view the dashboard, which displays 

      • Available reward points and their validity.
      • Discretionary and activity badges.
      • Gamification rules.
      • Employee engagement with the points you have awarded to the employees.
      • Statistical data for all teams and departments within the organization.
      • Points received and redeemed by the employees.
      • View and export reports.
      • Leaderboard.

      Learn more in View and export employees reward reports.

      Engagedly's rewards module assists administrators in awarding, managing, and exporting employee reward points, establishing redemption criteria, and analyzing overall engagement.

      Learn more in the glossary to understand the key terms of rewards.